Terms and Conditions

Effective Date: 01/01/2025
Last Updated: 01/01/2025

1. Company Information

Company Name: Promo Eazy SRL
Email: [email protected]
Website: Promoeazy.com
Registered Address: 2820 Lime St, Metairie, Louisiana 70006, United States
Phone Number: (504) 455-7775

2. Acceptance of Terms

By accessing and using the website Promoeazy.com, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

3. Definitions

• “You,” “Your,” “Customer” refers to the user of our website or services
• “Website” refers to Promoeazy.com
• “Services” includes all products, content, and services offered via our website
• “Order” means a purchase request submitted through our website

4. Use of Website

Permitted Use

You may use the website for:

• Browsing and purchasing products
• Creating and managing an account
• Accessing customer support
• Lawful personal or business use

Prohibited Use

You may not:

• Use the site for illegal or unauthorized purposes
• Violate laws or regulations
• Upload or transmit viruses or malware
• Attempt to access restricted systems
• Interfere with the website’s functionality
• Copy or distribute content without authorization
• Use bots or automated systems to scrape or collect data

5. Account Registration

Account Creation

• Provide accurate, complete information
• One account per person or business
• Must be at least 18 years old
• You are responsible for maintaining security

Account Responsibilities

• Keep login details confidential
• Inform us of unauthorized access immediately
• Update your personal details as needed
• Comply with these Terms and Conditions

6. Products and Services

Product Information

• Product descriptions are provided with care but may vary slightly from actual items
• Availability is not guaranteed
• We may discontinue or update products at any time

Pricing

• All prices are in US Dollars (USD)
• Prices include applicable taxes where required
• International orders may be subject to duties or taxes
• We reserve the right to change prices at any time

7. Orders and Payment

Order Process

• All orders are subject to acceptance and availability
• We may cancel orders at our discretion
• Contract is formed when we confirm shipment

Payment Terms

• Full payment is required at time of order
• We accept various secure payment methods
• Cash on Delivery is available where applicable
• Orders may be cancelled for failed payment

Order Modifications

• You may request changes before shipment
• Email [email protected] immediately
• Changes are subject to stock availability and may incur extra charges

8. Shipping and Delivery

Shipping Information

• Processing time: 1-3 business days
• Shipping times depend on destination
• Shipping costs calculated at checkout
• Tracking and insurance included when available

Delivery Terms

• Risk passes to the customer upon delivery
• Orders delivered to the address provided
• Signature may be required
• Failed deliveries may be returned to sender

International Shipping

• Customs duties may apply
• You are responsible for import fees
• Delays due to customs are outside our control
• Certain products may be restricted in your country

9. Returns and Refunds

Return Policy

• Returns accepted within 30 days of delivery
• Items must be in original, unused condition
• Return shipping costs are your responsibility unless the return is due to our error
• Refer to our Return Policy for full instructions

Refund Processing

• Processed within 5-7 business days after receipt
• Refunded to original payment method
• Shipping costs are non-refundable (unless our error)
• Cash on Delivery refunds are issued via bank transfer

10. Warranty and Liability

Product Warranty

• Manufacturer warranty applies if available
• Warranty conditions vary by product
• We assist with warranty claims but are not liable for manufacturer defects

Limitation of Liability

• Liability is limited to the product purchase price
• We are not liable for indirect or consequential damages
• Website availability is not guaranteed
• Force majeure excludes liability

Consumer Rights

• These terms do not limit your statutory consumer rights
• US consumer protections apply

11. Intellectual Property

Our Rights

• All website content is protected by copyright
• Trademarks, designs, and images are owned by us
• Unauthorized use is prohibited

User Content

• You retain ownership of content you submit
• You grant us a license to use submitted content
• You are responsible for legality and accuracy
• We reserve the right to remove user content

12. Privacy and Data Protection

Data Collection

• Personal data is handled in accordance with our Privacy Policy
• US privacy laws compliance applies to all customers
• Data is stored securely and shared only as described

Cookies

• Essential cookies are required for website functionality
• Non-essential cookies require consent
• Full details are in our Cookie Policy
• You can manage preferences via our cookie banner or browser

13. Dispute Resolution

Governing Law

• These terms are governed by Louisiana state law and US federal law
• Disputes will be resolved in the courts of Louisiana, United States

US Dispute Resolution

• US customers may use applicable dispute resolution platforms

Alternative Dispute Resolution

• Direct communication is encouraged for resolving issues
• Mediation services available
• Arbitration may apply for business customers

14. Termination

Account Termination

• We may terminate accounts for violating terms
• You may close your account at any time
• Orders placed prior to termination remain valid

Website Suspension

• Website may be suspended for maintenance
• Emergency suspensions may occur without notice
• Planned outages will be communicated where possible

15. Force Majeure

We are not liable for failure or delay caused by:

• Natural disasters
• Government regulations or actions
• War, terrorism, or civil unrest
• Labor disputes
• Internet or communication outages
• Shipping disruptions beyond our control

16. Severability

If any part of these Terms is found to be invalid:

• The remainder remains fully enforceable
• The invalid part will be replaced with a valid alternative
• The overall intent of the agreement will be preserved

17. Modifications

• These Terms may be updated at any time
• Material updates will be communicated via website or email
• Continued use of our services means you accept any changes
• Always refer to the latest version on this page

18. Contact Information

For any questions or concerns regarding these Terms:
Email: [email protected]

19. Additional Provisions

Business Customers

• Additional terms may apply
• Bulk discounts available upon request
• Custom payment terms may be arranged

Promotional Offers

• Promotions may have specific terms
• Limited by time or quantity
• Not combinable unless stated
• We reserve the right to cancel or amend promotions

Customer Support

• Available by email: [email protected]
• Response time: typically 24–48 business hours
• Repeated contact may be necessary during peak periods
• Professional communication is required

These Terms and Conditions represent the full agreement between you and Promo Eazy SRL regarding your use of Promoeazy.com. By using our website, you confirm that you have read, understood, and agreed to these terms.

Company Information

Company: Promo Eazy SRL
Email: [email protected]
Registered Address: 2820 Lime St, Metairie, Louisiana 70006, United States
Phone Number: (504) 455-7775